Privacy Policy
Last updated: 01/01/2026
This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or get in touch with us.
We are committed to respecting your privacy and handling your data responsibly.
Who We Are
Smart Pave Durham
76 Broome Rd, Carrville, Durham DH1 1ND
Website: https://smartpavedurham.co.uk
Email: contact@smartpavedurham.com
Phone: 07301 501487
What Information We Collect
We may collect and process the following information:
- Your name
- Email address
- Phone number
- Any information you include in enquiry forms
- Technical data such as IP address, browser type, and device information
- Usage data about how you interact with our website
How We Use Your Information
We use your information to:
- Respond to enquiries and messages
- Provide quotes or consultations you request
- Improve our website and services
- Understand how visitors use our site
- Support marketing and advertising efforts
We do not sell your personal data to third parties.
Marketing & Analytics Tools
We use the following tools to help us understand website traffic and improve our advertising:
- Google Analytics – to analyse website usage and performance
- Google Ads – to measure and improve advertising campaigns
- Google Tag Manager – to manage tracking scripts
- Facebook Pixel – to measure advertising effectiveness and show relevant ads
- Google Search Console – to monitor website performance in search results
These tools may collect anonymised data using cookies or similar technologies.
Cookies
Our website uses cookies to improve your experience and help us understand how the site is used.
You can find full details in our Cookie Policy.
How We Store & Protect Your Data
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.
Your data is only kept for as long as necessary to fulfil the purpose it was collected for.
Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data
- Withdraw consent for marketing communications
To exercise any of these rights, please contact us using the details above.
Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page.